FAQ
Frequently Asked Questions (FAQ)
1. What is PostureLab?
PostureLab is a clinically-focused posture and wellness brand dedicated to improving spinal alignment, daily comfort, and long-term posture health through medical-inspired ergonomic products.
2. How does the orthopedic cushion help with posture?
Our cushion is designed to promote proper spinal alignment by reducing pressure on the tailbone and supporting the natural curve of your spine. This helps improve posture, relieve discomfort, and reduce strain caused by long hours of sitting.
3. Who is this product suitable for?
Our cushion is ideal for office workers, drivers, students, gamers, travellers, and anyone experiencing back, hip, tailbone, or sciatic discomfort. It is also suitable for individuals recovering from posture-related pain or seeking preventative support.
4. Can your cushion be used anywhere?
Yes. Our cushion can be used on office chairs, car seats, dining chairs, wheelchairs, sofas, and even for travel. The lightweight design makes it easy to move and use throughout your day.
5. How long does shipping take?
Shipping times may vary by location.
6. What is your return policy?
We offer a 30-Day Satisfaction Guarantee. If you’re not happy with your purchase, contact us within 30 days of delivery and we’ll guide you through the return or replacement process.
7. How do I care for the cushion?
The cushion comes with a removable, washable cover. Simply unzip the cover, wash on a gentle cycle, and air dry.
8. Do you offer a warranty?
Yes. All PostureLab products come with a 12-month warranty covering manufacturing defects for your peace of mind.
9. How can I contact PostureLab?
For support or general enquiries, you can reach us at:
📩 contact@posturelab.co